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Pardesi Services - Order Policy

All orders placed through Pardesi Services, LLC. website and/or auctions are subject to the following:

  • Payment Policy
  • Return Policy
  • Shipping Policy
  • Copyright Policy
  • Pardesi Services, LLC has the sole right to accept or refuse any order.
  • In the event that a refund must be issued it will be done through a refund check, unless the order was originally paid through PayPal. Credit card refunds can not be issued at this time.
  • Though we strive to accurately describe and present our items, errors do occur. If you find an error in your order or in your item, you, the customer, are bound by our return policy.
  • Even with as accurate information and photos as we can give, there are some color variations that can occur due to individual monitor and computer set-up.
  • Due to circumstances beyond our control, there are times when multiple orders arrive for the same item. In the event of this happening, the first order arriving takes precedence. The customer will be notified within 48 hours of the problem and given the opportunity to select another item at equal or lesser value. If an item of lesser value is chosen, a refund check will be issued for the difference. If an item is of equal value an even exchange will be made. In the event that a customer does not answer email inquiries to make a suitable selection, a refund check will be issued and placed in with the order. 
  • All custom orders are subject to a down payment equal to 50% of the value of the complete price of the item. This down payment is non-refundable. Measurements for custom orders must be verified by the customer before work can begin. In the event that there is a defect in the custom order, a 100% refund will be issued, excluding postage. A defect will be classified as an actual defect in the material, stitching, or gross error in measurements by our staff. Pardesi Services, LLC will be the sole judge of the item's proposed defect or error.

Thank you for letting us serve you! If you have any questions about our order policies, please email us.

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